Chauffeur travel, planned around you
Frequently asked questions
These six answers explain how to request a NYC chauffeur quote, choose between a sedan and SUV and prepare details for airport or hourly travel. The exact vehicle, total price, wait allowance and cancellation terms are confirmed for your booking before you agree to it.
Illustrative image · vehicle confirmed with quoteQuestions before you ride
Can I book an hourly chauffeur?
Yes. Share the pickup time, planned stops and estimated hours. We will quote the itinerary and explain overtime terms before you confirm.
Should I request a sedan or SUV?
Tell us the number of travelers and the number and size of bags. We will confirm which available sedan or SUV fits the trip.
Do you serve JFK, LaGuardia and Newark?
You may request a transfer for John F. Kennedy International Airport, LaGuardia Airport or Newark Liberty International Airport. Add your flight number and terminal details when available.
Is my booking confirmed when I send the form?
No. The form begins a quote request. Your vehicle, price and booking terms need to be confirmed with you.
Are tolls and gratuity included?
Your quote should state whether tolls and gratuity are included. Ask for an itemized total before you accept.
How does the WhatsApp request work?
The form opens a drafted WhatsApp message. Tap Send in WhatsApp to deliver it; opening the app alone does not send your request.
Frequently asked questions
How much free wait time do I get?
60 minutes after landing on international arrivals, 30 minutes on domestic arrivals and 15 minutes on all other pickups. After that, waiting is charged in 15-minute increments at the hourly rate.
Are tolls and gratuity included?
Yes. Every fare we quote is all-in: base fare, tolls and standard gratuity. Airport parking is included for curbside pickup; meet-and-greet inside the terminal is a $25–40 add-on.
What happens if my flight is delayed?
We track every inbound flight and adjust the pickup time automatically. A delay does not change your fare, and your free wait time starts when the aircraft lands, not at your original booking time.
Sedan or SUV — which should I book?
A sedan seats 3 passengers with 2 large bags and 2 carry-ons. An SUV seats 6 with up to 6 large bags, for roughly 35–40% more. If you have more than two large suitcases, or a car seat plus luggage, book the SUV.
Can I get a child seat?
Yes, free of charge. Rear-facing, forward-facing and booster seats are available, and must be requested when you book so the chauffeur arrives with the right one fitted.